Ranking Schools’ Strengths and Weaknesses in Emergency Management

Weakness #5: Incident Alert & Public Warning

Overall, 81 percent of participants expressed concerns with their institution’s ability to manage public inquiries during an incident.

That included 71 percent of institutions reporting moderate challenges and 10 percent reporting major challenges, including receiving and processing the initial influx of calls from concerned parents, alumni, and community members.

Nearly one fifth of respondents reported no challenges, and recommended best practices including developing messaging templates to release information to the public during an incident.