2024 So. Cal. Hospital Security Officers of the Year

Officer Luis Montes (left), Dignity Health California Hospital Medical Center

“09/02/2024, at approximately 1537 hours, while finishing up my reports in CDU, I (Luis Montes)  heard sudden, frantic screaming coming from the Emergency Room. Recognizing the urgency  of the situation, I immediately left CDU to locate the source of the distress. The screams grew  louder as I approached Station 4 labs. Upon arrival, I witnessed a Registered Nurse (Jane Doe)  was cornered in the lab with patient Medical Record Number (blank) on top of her, punching the  RN in the face. (JANE DOE) was desperately attempting to shield herself with her arms. I quickly intervened by pulling the patient away from (JANE DOE), de-escalating the situation  just in time, and restraining the patient to the ground, allowing (JANE DOE) to exit the room  safely. I immediately detained the patient to contain the situation

Once the patient was detained the emergency department staff and myself escorted the patient  to a secure waiting area to await Law enforcement due to the battery that had occurred. LAPD Officers arrived shortly after, and subsequently arrested the patient for battery. Without immediate intervention from Security Officer Luis Montes, the Registered Nurse could  have sustained injuries far more severe if he had not arrived to investigate the loud noises from  the Lab. This is the reason why Officer Montes is being recognized for his quick and prompt  response to the incident.”