Using Body-Worn Cameras in Healthcare Security
Piedmont Healthcare’s public safety officers now use body-worn cameras. Here’s why and how their organization adopted this technology and the results.
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Police and security departments across the country have adopted body-worn cameras, but there are special challenges in using this type of technology in healthcare settings, such as compliance with the Health Insurance Portability and Accountability Act (HIPAA).
One organization that has adopted body-worn cameras is Piedmont Healthcare in Athens, Georgia. In this interview, Piedmont’s Director of Public Safety Mike Hodges, who is also one of this year’s Campus Safety Director of the Year finalists, discusses how his department went about adopting this technology and why they adopted it.
“The body-worn camera became an obvious, exceptional tool, not only from a de-escalation standpoint, but also from a liability protection standpoint and from a professional development standpoint,” he said. “It gives us valuable information on how to debrief and improve.”
All of Piedmont Healthcare’s public safety officers are required to wear body-worn cameras, but what surprised Hodges was the fact that officers didn’t require much training on how to use them.
“It actually was not as difficult as I thought,” he said. “We went with the Axon cameras, and the training turned out to be much more intuitive, and the use of the device turned out to be much functionally easier than I expected. We just rolled that training into our regular Taser certification process because of the interconnectivity between the devices. It’s been pretty straightforward.”
In his interview, Hodges also discusses who was involved in the decision to adopt the body-worn cameras, the policies Piedmont Healthcare developed for officer use of them and the results of his department’s use of this technology.
Additionally, he provides some helpful tips to other healthcare organizations looking to adopt body-worn cameras.