Survey Finds Campuses Having Mixed Success with Access Control, Lockdowns

Demand for access control, locks, visitor management and other solutions is on the rise, but the ability to lockdown is still a challenge.

Survey Finds Campuses Having Mixed Success with Access Control, Lockdowns

Photo via Adobe, by Kadmy

As I crunched the raw data from this year’s Campus Safety Access Control and Lockdown Survey, I encountered some very interesting contradictions.

On the one hand, compared to what was revealed in our 2019 Access Control and Lockdown Survey, this year, a lot more respondents say they’ve purchased equipment over the past two years and/or are considering buying more in the next two years. On the other hand, fewer say they can lockdown 100% of their campuses.

You would think that if more schools, universities and healthcare facilities have purchased more access control and lockdown solutions that they would report improvement in their lockdown capabilities, right?


I can’t explain this contradiction with the data I have at my disposal. One possibility, however, is the increase in purchasing and the due diligence that is required for this type of activity has led our survey takers to become more aware of their lockdown vulnerabilities. Most of us have investigated an issue, only to find out that the problem is much worse than we had previously thought.

This contradiction is just one of the many interesting data points revealed in the results from the 2021 Campus Safety Access Control and Lockdown Survey. Read on for the specifics.

Campuses Continue to Acquire More Systems, Equipment

As stated previously, a lot of purchasing appears to have been going on in the educational and healthcare sectors over the past two years. Eighty-four percent of respondents say they’ve purchased card and/or biometric access control systems. That’s 22 percentage points more than what was revealed in our 2019 survey on this topic. This year, 45% say they are considering adding more of these systems in the next two years. That’s 8% more than two years ago.

Purchasing of locks and/or door hardware has also been strong, with 78% of respondents saying they’ve acquired this type of equipment over the past two years. Additionally, demand for these products only appears to be increasing, with 45% of survey takers saying they are considering buying locks and/or door hardware over the next two years. That’s 10 points more than what respondents said in 2019.

Demand for visitor management is also extremely strong, particularly in schools. Eighty-three percent say they purchased visitor management systems over the past two years, with 29% saying they are considering buying more of these systems in the next two years. Healthcare facility respondents have also been very active in acquiring systems that manage guests (75%), with more than half (59%) saying they are considering purchasing more of this type of solution.

Adoption of security front entrance vestibules has dramatically increased as well, with 74% of respondents saying they’ve implemented or upgraded this solution over the past two years.

NFC/BLE mobile phone access control was added to this question this year, and overall, there have been a lot of purchases of this type of solution recently. Nearly two out of three (62%) respondents overall have purchased NFC/BLE solutions over the past two years with nearly half (45%) saying they are considering buying more.

Purchases of fences have also increased, from 36% in 2019 to 67% in this year’s survey. The same can be said for window safety and/or security solutions. Two years ago, 33% of respondents said they purchased these solutions over the past two years, while in 2021, 69% said they’ve recently made purchases.

Even the adoption of lockdown/shelter-in-place policies and procedures, which was very strong in 2019 (81%) increased to 83% this year overall.

Fewer Respondents Can Lockdown All of Their Buildings

When an emergency happens, it’s critical that a facility be able to lockdown and do so quickly. Unfortunately, this year’s survey found that there has been quite a bit of backsliding on this front.

Compared to 2019 when we last asked our readers how much of their campus can lockdown, there has been a significant drop in the percentage of respondents who now say 100% — from 30% two years ago to 17% now. The good news, however, is that the vast majority of respondents say they can lockdown more than half of their campus — 86% this year compared to 79% in 2019.

The vast majority of respondents say they can lockdown more than half of their campus — 86% this year compared to 79% in 2019.

Not surprisingly, K-12 schools/school districts still have the greatest ability to lockdown. Seventy-nine percent say they can lockdown 75-100% of their campus. Unfortunately, that’s an 11% decrease from two years ago when 90% of K-12 respondents said they could lock down 75-100% of their buildings.

When we asked those respondents who can lockdown how quickly they can do so, only 39% said in 5 minutes or less, compared to 71% two years ago. More respondents, however, now say they can lockdown in 6-10 minutes (28% compared to 15% in 2019).

K-12 campuses have the fastest lockdown response times. Eight in 10 respondents say they can lockdown their campuses in 10 minutes or less.

Door Hardware, Visitor Tracking Get High Marks

Although most threats to a school, college or hospital come from someone who is already on campus, attacks coming from off-campus do pose a problem, as the victims of the Sandy Hook and Parkland mass shootings will attest.

Overall, more than seven out of 10 of our survey takers believe they have adequate door hardware to protect against outside threats. Hospitals are the most confident (80%), while K-12 and college respondents are less confident (70% and 69% respectively).

After a lockdown is implemented, it’s critical that campuses can account for everyone in the building, including visitors, volunteers and contractors. According to this year’s survey, nearly eight in 10 (79%) respondents are really confident or moderately confident they can do so.

Due to the responsibilities of K-12 schools for children, as well as the duty of care expected of hospitals for their patients, it’s not surprising that both K-12 and healthcare respondents had higher degrees of confidence in accounting for everyone in their buildings during a lockdown — 87% and 83% respectively said they are “really” or “moderately” confident. That said, colleges and universities weren’t too far behind their healthcare and K-12 brethren. Nearly three out of four said they were “really” or “moderately” confident.

Campuses Happier with Coverage, Quality of Access, Lockdown Solutions

Compared to two years ago when we asked our readers how satisfied they were with the coverage of their access control, locks and door hardware, we’ve seen a 20-point increase in satisfaction overall, with 75% rating their coverage as excellent or good, compared to only 55% in 2019. Currently, our healthcare respondents are slightly less enthusiastic about their coverage compared to K-12 and higher ed survey takers. About one in four (26%) healthcare respondents rate their coverage as excellent, compared to 28% of school and 32% of college participants. (Article continues on next page.)

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About the Author

robin hattersley headshot

Robin has been covering the security and campus law enforcement industries since 1998 and is a specialist in school, university and hospital security, public safety and emergency management, as well as emerging technologies and systems integration. She joined CS in 2005 and has authored award-winning editorial on campus law enforcement and security funding, officer recruitment and retention, access control, IP video, network integration, event management, crime trends, the Clery Act, Title IX compliance, sexual assault, dating abuse, emergency communications, incident management software and more. Robin has been featured on national and local media outlets and was formerly associate editor for the trade publication Security Sales & Integration. She obtained her undergraduate degree in history from California State University, Long Beach.

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