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Campus Safety’s Best Hospital Quotes

“It’s the healthcare equivalent of road rage.”

– Dr. Peter Angood (bottom left), chief patient safety officer at the Joint Commission on doctors who are abusive, arrogant and disruptive. According to a study conducted by VHA Inc., physicians who behave badly often are responsible for low morale, high turnover and stress in hospital staff. Disruptive behavior is also linked to medical mistakes.
Source: New York Times (January 2009)

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