William Osler Health Mitigates Hospital Violence by Prioritizing Customer Service
The Canadian health system’s public safety director has drawn from personal experiences in both hospital and non-hospital settings to improve customer service.
The Canadian health system’s public safety director has drawn from personal experiences in both hospital and non-hospital settings to improve customer service.
The suspect was apprehended eight hours after he allegedly opened fire in the waiting room of an Atlanta medical facility.
The survey also asked nurses about the most effective ways to reduce stress, which included increased support staff and higher salaries.
While hospital violence remains high, this threat management expert believes there is hope on the horizon due to new violence prevention standards.
Metrasens has seen significant uptake in the technology from hospitals looking to protect employees from firearm and knife threats.
From compliance mandates and campus culture to cyber security and access control, practitioners and solutions providers give their predictions on where the industry is headed.
Here are four things that organizations can consider to build or enhance a workplace violence prevention program.
CMS’ policy on improving hospital patient and worker safety is effective immediately.
Houlton Regional Hospital collaborated with another nearby hospital to establish its own force following an increase in security incidents.
Psychiatric units and emergency departments saw the highest number of assaults resulting in moderate to severe injuries.