William Osler Health Mitigates Hospital Violence by Prioritizing Customer Service
The Canadian health system’s public safety director has drawn from personal experiences in both hospital and non-hospital settings to improve customer service.
The Canadian health system’s public safety director has drawn from personal experiences in both hospital and non-hospital settings to improve customer service.
The survey also asked nurses about the most effective ways to reduce stress, which included increased support staff and higher salaries.
While hospital violence remains high, this threat management expert believes there is hope on the horizon due to new violence prevention standards.
Here are four things that organizations can consider to build or enhance a workplace violence prevention program.
The updated principles incorporate new research and best practices in addressing workplace violence in health care facilities.
The suspect, who was on parole, was granted permission to be at the hospital during the birth of his child.
Regularly searching for grants and partnering with fusion centers are just a few ways these directors have improved hospital security.
Psychiatric units and emergency departments saw the highest number of assaults resulting in moderate to severe injuries.
Learning to recognize escalating behaviors and practicing de-escalation skills are essential to addressing the rise in hospital violence.
Healthcare workers are being assaulted at record rates and hospitals are losing millions to ransomware. Do you know the latest data? Take this quiz to find out.
In this webinar, attendees will learn the observable behaviors people exhibit as they head down a path of violence so we can help prevent the preventable.
This discussion will help participants analyze, understand, and assess their own program effectiveness.