Cybersecurity Incident Forces Missouri Hospital to Divert Patients

Liberty Hospital's cybersecurity incident was discovered on Dec. 19 and continues to impact staff and potentially patient care.
Published: January 4, 2024

LIBERTY, Mo. – A cybersecurity incident at Liberty Hospital on December 19 forced the facility to take its computer network offline and resulted in a communications systems outage, reports KSHB. In response, the hospital transported patients who needed more care than its systems could support to other hospitals. Additionally, Liberty Hospital recommended new patients seek emergency care at other healthcare facilities.

On December 22, the hospital could once again receive ambulances and walk-in patients, as well as perform low-risk procedures. However, by December 29, not all of the systems were up and running, and the hospital said it didn’t know how long it would take to fully recover, reports WIBW.

The delay is worrying some staff members, who say it is jeopardizing patient care. An anonymous  Liberty employee told KCTV that the hospital is relying on paper charts and that some records have been lost or there may be multiple versions of a diagnosis.

Patients told KCTV5 that some doctors don’t have access to scans and their medical histories.

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In response to the cybersecurity incident, Liberty Hospital added more security protocols and have called in third-party cybersecurity specialists to investigate and hopefully recover the system.

The incident at Liberty Hospital is just the latest data breach impacting healthcare. On Thanksgiving Day, hospitals and health systems in at least seven states experienced network outages due to cybersecurity incidents.

The cost of data breaches in healthcare is staggering… about $10.53 million per incident in 2023.

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