36% of Security Operations Leaders Say AI Helps Fight Crime, 7% Use It for Physical Security

Fifth annual Pro-Vigil physical security report found that 23% of business leaders fear rising crime in 2025.
Published: May 16, 2025

SAN ANTONIO, Texas – Artificial intelligence (AI)-enabled remote video monitoring, management and crime deterrence solutions provider Pro-Vigil recently published its “The State of Physical Security Entering 2025” research report.

The fifth annual Pro-Vigil report found that while 36% of respondents agree that AI can improve crime-fighting, only 7% have actually adopted it in their physical security strategy. While these numbers are better than in years past, it shows that AI still has awareness gains to be made before more organizations adopt it.

Related Article: 3 Ways AI is Improving Hospital Safety

To better understand the physical security threats businesses are facing today, and what they’re doing to combat them, Pro-Vigil surveyed operations leaders across a range of industries including construction, dealerships (car/truck/boat/RV), retail, manufacturing, and more.

In addition to AI, key findings from the survey include:

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Increase in Physical Security Incidents

  • Overall, respondents indicated a slight increase in physical security incidents (12%) over 2023, with 91% reporting incidents either increased or stayed the same in 2024.
  • They cited damage to assets (25%), project delays (22%) and impact to inventory (20%) as the top impacts.
  • Rising local crime rates (23%) was by far the top concern for respondents. The state of the economy came in second at 15%.

Inside the Pro-Vigil Crime Report

  • When asked how their security strategy changed last year, 47% of respondents indicated they installed security cameras, and 12% implemented RVM solutions.
  • Another 19% installed fencing, with both new alarm systems and access control systems commanding 11%.
  • Organizations indicated they use existing video monitoring infrastructure for other needs, including monitoring worksite conditions (39%).
  • More than half (53%) of respondents said they are more worried about crime than a year ago.
  • And in 2025, nearly a quarter (23%) predict physical security incidents at their business will increase.

This article was originally published by CS sister publication Security Sales & Integration and has been slightly edited.

Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series