Brigham and Women’s Hospital Releases Tailgating Training Videos
Back in December, a former surgical resident tailgated into multiple operating rooms at the hospital over the course of at least 2 days.
This employee training video, provided by Brigham and Women's hospital, depicts a woman who tailgates nurses and sneaks into a hospital room where she kidnaps a newborn.
Brigham and Women’s Hospital in Boston has released educational videos on how to prevent tailgating in its facility.
Tailgating, also known as piggybacking, is the act of an unauthorized person following an authorized person into a restricted area.
The dramatizations, acted out by authentic hospital employees, were produced following multiple incidents in December in which a woman posed as a doctor, gaining entry into multiple operating rooms for at least two days. The videos were rolled out as part of the hospital’s Aware Because We Care campaign.
Cheryl Wang was a former surgical resident who had been let go from Mount Sinai St. Luke’s Hospital in New York City last year following a verbal altercation with another employee.
Wang tagged along behind Brigham employees during shift changes where she observed operations, attended patient rounds in thoracic surgery, and transported a patient.
She also entered a conference room at Massachusetts General Hospital and attempted to gain entry to Boston Children’s Hospital.
Martin Green, president of the International Association for Healthcare Security & Safety, says there is no way to know for sure how often tailgating happens since it isn’t usually made aware of unless a dangerous incident occurs.
Green estimates the occurrences happen at least once every day in almost every healthcare facility, reports The Boston Globe.
By Tuesday, all 18,000 hospital employees will have participated in a 30-minute session which includes the showing of the two cautionary videos and role-play situations.
One of the videos portrays two hospital employees talking as they enter an elevator to a restricted floor with their ID badges, failing to notice another person who has entered the elevator with them. The unauthorized person enters the maternity ward and walks out with a newborn.
The other depicts a doctor holding an operating room door open for a man. Exactly what happens next is not shown, but it suggests a violent occurrence ensues.
The videos were meant to “hit an emotional chord so the messages sticks in employees’ minds”, says hospital spokeswoman Erin McDonough.
As an additional preventative measure, the hospital will begin posting signs at all secured area entries reminding employees to be aware of their surroundings.
Hospital employees will also be held responsible for anyone who gains entry into restricted areas on their badge.
About the Author
Amy Rock, Senior Editor
Amy is Campus Safety’s Senior Editor. Prior to joining the editorial team in 2017, she worked in both events and digital marketing.
Amy has many close relatives and friends who are teachers, motivating her to learn and share as much as she can about campus security. She has a minor in education and has worked with children in several capacities, further deepening her passion for keeping students safe.
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Hi
Is there a way to obtain the two training videos Brigham Young used regarding tailgate training?
Hi, Kathryn!
Here is a link to an article from the Boston Globe that contains two of the videos: https://www.bostonglobe.com/metro/2017/06/22/brigham-tackles-vexing-security-problem/61ZBFzRDtATNshhzHJfHRK/story.html
I also reached out to Brigham and Women’s security and communication’s department who said they will be sending over any videos they may have. I will plan to amend this article with the videos once I receive them.
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