Are You Ready to Communicate in a Crisis? Test Your Social Media Skills!

Take this FEMA quiz to test your knowledge on social media’s role in emergency management.

Are You Ready to Communicate in a Crisis? Test Your Social Media Skills!

While the online and social media landscape is constantly changing, social media undoubtedly continues to play an integral role in campus life. It plays a critical role in informing, engaging and interacting with a campus during a crisis and has quickly become the primary news source for many.

Because of social media’s growing presence and usage, organizational leaders must stay up-to-date on best practices for using different social media platforms to relay relevant and vital information during an emergency.

Whether your campus is a hospital, K-12 school or university, your community members’ safety should be of utmost importance. Social media can help get you there.

FEMA offers a free online course that introduces participants to best practices for using social media in emergency situations. It includes tools, techniques and a basic roadmap to build capabilities in the use of social media technologies within emergency management departments, according to the site.

Once you complete the informative course, there is a 28 question exam to test your learned knowledge.

Here is a 10 question sneak peek of the exam to give you an idea of what to expect if you choose to take the full course — which, by the way, counts as 0.3 CEUs!

Also, check out this article on best practices for using social media before, during and after a crisis from crisis manager author Rick J. Kaufman.


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This new webcast will discuss how campus public safety leaders can effectively incorporate Clery Act, Title IX, customer service, “helicopter” parents, emergency notification, town-gown relationships, brand management, Greek Life, student recruitment, faculty, and more into their roles and develop the necessary skills to successfully lead their departments. Register today to attend this free webcast!

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