IP Video Optimizes Utah Transit Authority Passenger Safety

Utah Transit Authority also saves time and money with Milestone IP Video. The system now runs on nine BCDVideo servers.

Previously, the Utah Transit Authority’s (UTA) video security system was limited by the capacities of its servers. In 2013, it had reached the maximum of 500 cameras operating on three servers, which made it impossible to expand the system by bringing additional cameras online. In addition, UTA was in the midst of building a new line out to the airport and was eager to display an improved surveillance system to state dignitaries. What UTA needed was a much larger video surveillance system that would also be more efficient.

UTA enlisted Stone Security to help choose a security system that best met its specifications. Together, they determined that Milestone XProtect video management software (VMS) best suited the UTA’s needs. In 2010, Stone was named the Milestone Systems Installation Partner of the Year. In 2013, in addition to being named Regional Partner of the Year, it also became the world’s first Milestone Diamond Reseller. As a Utah-based company, Stone also had the advantage of being intimately familiar with UTA’s structure and requirements.
As of early 2015, UTA has deployed over 1,000 cameras from a mix of vendors: Axis, Panasonic, IQEye and Digital Watchdog. The system runs on nine BCDVideo servers (eight for recording and one for management). With this system in place, UTA can expand to 2,000 cameras or more. The security cameras are accessible by dispatch, commuter and rail control centers and other authorized users.

As an organization committed to providing passengers with an optimal riding experience, switching to the Milestone system allowed UTA to put more cameras on platforms while centralizing the control system. Milestone reduces the time spent by UTA employees attending to security issues without burdening riders. In addition, the significant improvement in video quality makes it easier to monitor and investigate incidents.

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