According to the Occupational Safety and Health Administration (OSHA), approximately 75% of nearly 25,000 workplace assaults reported annually occurred in healthcare and social service settings. Additionally, workers in healthcare settings are four times more likely to be victimized than workers in the private industry.

In this webinar, Mark Reed, Director of Support Services at Martin Luther King, Jr. Community Hospital, will discuss the impacts of workplace violence (defined as any act of violence or threat of violence that occurs at a worksite), how to better train and equip your staff, and what you can do to improve safety and security at your facilities.

About the Speaker

Mark Reed, CHPA 
Director of Support Services 
Martin Luther King, Jr. Community Hospital

Mark Reed, CHPA, is currently the Director of Support Services at MLK Jr. Community Hospital in Los Angeles, CA, overseeing security, safety, emergency management, PBX, parking, and numerous programs. He was previously the Security Manager at Huntington Hospital in Pasadena. Mark also spent 15 years working in law enforcement at various federal, state and local correctional facilities, and was honorably discharged after serving 8 years in the United States Army.

Mark holds a Bachelor’s degree in Criminal Justice from Arizona State University (ASU). Mark is also certified in Homeland Security from ASU and a Certified Healthcare Protection Administrator through the International Association Healthcare Security & Safety (IAHSS). He is a volunteer leader with ASIS and has held various leadership positions for the Greater Los Angeles Chapter.

Mark is currently the Chair of the LA/OC Chapter of IAHSS, serves on the IAHSS Foundation Board and IAHSSF Research Committee, and is a member of the IAHSS Guidelines Committee. He was recognized by Campus Safety magazine as the 2019 Director of the Year.

Under Mark’s leadership, the MLKCH Public Safety team was recognized as the 2019 Outstanding Security Team at the OSPAs presented by ASIS and received the 2020 Lindberg Bell Award presented by IAHSS. He also chairs the Hospital Association of Southern California’s Security and Safety Committee.