Milestone’s XProtect Hospital Assist Provides Remote Patient Monitoring Amid Staff Shortages

XProtect Hospital Assist allows healthcare professionals to observe and communicate with multiple patients at the same time.

Milestone’s XProtect Hospital Assist Provides Remote Patient Monitoring Amid Staff Shortages

Milestone Systems, a provider of open-platform video management software (VMS), says its new remote patient monitoring tool will help hospitals and healthcare facilities deliver high-quality patient care as the industry grapples with growing staff shortages.

XProtect® Hospital Assist is said to offer an innovative level of remote patient monitoring that aims to help healthcare professionals do more with less, improve overall patient safety, care, and experience, and enhance the situational awareness of staff.

“There is no doubt that the irreplaceable human touch of healthcare professionals is essential, and by integrating data-driven video technology into their daily routine, they can now be even further empowered,” said Rahul Yadav, Chief Technology Officer at Milestone Systems. “With XProtect Hospital Assist, hospitals can improve patient care by offering an additional layer of support for the healthcare staff.”

Now available, XProtect Hospital Assist is a data-driven video and audio technology solution designed to improve patient care in medical settings, says the company. The system allows healthcare professionals to remotely monitor multiple patients simultaneously, enabling them to respond rapidly to incidents as they arise. It also includes automatic fall-detection alarms.

Built upon Milestone’s XProtect, the company’s open platform video management software, XProtect Hospital Assist is designed for hospital units that require continuous or situational patient observation such as individuals in intensive care and rehabilitation units.

Using the technology, healthcare professionals can observe and communicate with multiple patients at the same time. By reducing the need for frequent room visits, the two-way audio communication functionality within the video system optimizes staff resources and enhances overall patient care, according to Milestone.

“With an extra set of eyes and ears in patient rooms, our solution enables rapid response to incidents, ensuring the highest quality of patient care,” continued Yadav, “and by addressing critical staff shortages and streamlining efficiency, XProtect Hospital Assist paves the way for a better, safer, and more connected hospital environment worldwide.”

To learn more about XProtect Hospital Assist, visit

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