ASU Replaces Mass Notification System

Published: January 12, 2013

PHOENIX — Arizona State University (ASU) selected Blackboard Inc. to enhance communication and preparedness through advanced messaging capabilities and customizable features.

Blackboard Connect offers an advanced and efficient solution to support outreach initiatives and ensure students, faculty and staff are well informed about important events that could impact their education., according to the company.

The new system began operations on Jan. 1. It sends both urgent notifications and important campus updates to students, faculty and staff through email, texts, RSS, Facebook and Twitter. Recipients also have the ability to manage their message settings, including the campus location they wish to receive text messages from and including additional subscribers.

“The safety of those on our campuses is our top priority, which is why we need to be able to communicate with students, faculty and staff, and other affiliates quickly in an urgent situation,” said Allen Clark, director of emergency preparedness at ASU. “We are updating our emergency messaging system so the ASU community receives important messages when it matters most. We look forward to adding additional services that will enable the system to serve the community more efficiently and have the broadest reach possible.”

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ASU students, faculty and staff were automatically enrolled in the system, but were prompted in December to update, customize or opt-out of the system using MyASU, a secure university web portal.

In 2011, ASU adopted Blackboard Student Services to provide support for students, faculty and staff in all areas of campus life, from financial aid and human resources to academic technology and IT. In addition, the university has used Blackboard Learn, the company’s leading learning management platform since 2000.

“Our ongoing partnership with ASU demonstrates Blackboard’s unique ability to provide innovative technology that enhances both academic and administrative aspects of campus life, including communication,” said Ed Miller, president of Administrative Platforms at Blackboard. “We are dedicated to providing ASU, as well as universities across the country, with a suite of solutions that meet student demands and provide a personalized approach to student engagement.”

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