Central Stations

Read: Survey Finds 9-1-1 Call Centers Experiencing Staffing Shortages, Technology Gaps

Survey Finds 9-1-1 Call Centers Experiencing Staffing Shortages, Technology Gaps

The second annual NENA Pulse of 9-1-1 Survey found many call centers have outdated technology and are struggling to hire and retain workers.

Read: 2024 Campus Safety BEST Awards

2024 Campus Safety BEST Awards

Get your product or solution recognized by campus security, public safety, emergency management, and technology experts!

Read: Eagle Eye Networks-Immix Integration Delivers Game-changing Professional Video Monitoring

Eagle Eye Networks-Immix Integration Delivers Game-changing Professional Video Monitoring

Immix integration to Eagle Eye Cloud VMS simplifies installation, offers higher cybersecurity assurance, 2-Way Audio, and AI-filtered alarms to reduce false-positive events to operators, saving money and time

Read: Panic Alarms Alone Can’t Sufficiently Address the Active Shooter Threat

Panic Alarms Alone Can’t Sufficiently Address the Active Shooter Threat

Panic alarms must also have other protection strategies in place to be effective when active shooters strike.

Read: Protecting Lone Workers with mPERS

Protecting Lone Workers with mPERS

Mobile Personal Emergency Response Systems (mPERS) can help protect home health workers, teachers, and other isolated employees.

Read: Making Video Verification More Effective with Artificial Intelligence

Making Video Verification More Effective with Artificial Intelligence

AI ties video in with intrusion alarms to slash false alarms and save valuable law enforcement resources.

Read: Pandemic Highlights Central Station Dependability and Value

Pandemic Highlights Central Station Dependability and Value

While Internet providers and even 911 centers experience occasional outages, central stations have become virtually indestructible thanks to their strong foundations.

Read: The New Normal for Security Monitoring, Support and Staffing

The New Normal for Security Monitoring, Support and Staffing

Although the security and safety industry maintains focus on redundancy and business continuity, it appears that most were not prepared for something like COVID-19.

Read: How Remote Global Security Operations Centers Can Help Campuses Navigate Times of Crisis

How Remote Global Security Operations Centers Can Help Campuses Navigate Times of Crisis

Virtual GSOCs and EOCs can be leveraged to address gaps in the protection of all types of organizations in the event of a partial or full shutdown.

Read: Is Artificial Intelligence the Future of Critical Events Call Centers?

Is Artificial Intelligence the Future of Critical Events Call Centers?

Here’s why critical events call centers still need human involvement, despite the accomplishments of artificial intelligence.

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