UMass Amherst Selects Salient CompleteView Video Management Platform

Using CompleteView, the campus can centrally monitor its network of cameras that cover 51 residence halls and 225 buildings.
Published: June 11, 2022

Salient Systems, an open architecture video management systems provider, announces UMass Amherst, the flagship campus of the University of Massachusetts system, has standardized its video surveillance operations using the Salient CompleteView Video Management Platform, providing a 24/7 view of its video surveillance and integrated access control operations.

Using CompleteView, UMass Amherst is centrally monitoring its network of nearly 1,700 IP cameras and legacy analog cameras that cover that campus’ 51 residence halls and 225 buildings. The campus was looking to optimize its video system to enable safety and security staff to remotely assess a situation or diagnose an alarm from the school’s access control platform, the Tyco Software House C•CURE 9000 from Johnson Controls.

“The ability to ascertain why an alert was occurring without having to deploy resources to drive across campus to visually assess a situation is huge,” said Jim Meade, residence hall security manager for the UMass Amherst Police Department.

For instance, a residence hall door near a bus stop frequently experiences alarms in cold or rainy weather because people are standing inside the doorway to keep warm and continuously open the door to check for the bus.

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“This is when the video saved us time and resources in investigations when it was actually a non-alarm.”

Video feeds and intrusion detection alarms are fed to the UMass Amherst Police Department for real-time monitoring and response using CompleteView VMS, which provides the capability to add more high-resolution cameras as surveillance needs evolve, including two new buildings scheduled to be added to the video network.

Since the university uses a decentralized video recording approach by storing all video locally, CompleteView’s Dynamic Resolution Scaling feature preserves network bandwidth availability when live or recording video is pulled by other video users and transferred to other locations for investigation, says the company.

“We were very pleased to have provided UMass Amherst with a future-proofed migration path as they move from analog to an IP infrastructure,” said Jay Mele, Salient Systems’ vice president of sales. “Leveraging CompleteView’s open platform approach, the university is well-positioned to easily add high-resolution cameras or a variety of other integrations to their security system now and in the years to come.”

For more information about CompleteView, visit More about the UMass installation can be found here.

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Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series