Allied Universal Unveils New Security Operations Center

Allied Universal showed off the new Global Security Operations Center during a tour of its Monitoring and Response Center.
Published: October 2, 2017

Allied Universal, a facility services company and the largest security force in North America, unveiled its new Global Security Operations Center as a Service (GSOCaaS) offering at ASIS last week.

Members of the media, as well as Allied partners and customers, were shown the center during a tour of Allied’s Monitoring and Response Center in Richardson, Tex., Sept. 25.

According to company officials, the driving forces of GSOCaaS is Swan Island Network’s TX360 situational awareness and threat intelligence platform and ThreatMinder’s social media monitoring product combined with Allied Universal’s monitoring and response center analyst and operator infrastructure.

The new GSOC offerings also include LiveSafe mobile safety communications software and Groupdolists, a platform that digitizes Security Operations Center operating procedures and processes.

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“Businesses are seeking the best practices and technology to prepare and prevent threats, minimize risk and keep their employees and assets safe,” says Ty Richmond, Allied Universal President of Integrated Security Solutions and Technology. “Through our new integrated GSOC offerings and partners, we’re providing a single sourcing capability with the latest platforms and tools to accomplish this in an ever-evolving and complex world.”

Through Allied Universal’s Monitoring and Response Center (MaRC), a focused recruiting operation provides specialized sourcing of GSOC operators and analysts that can be dedicated at a client’s location or reside inside the MaRC. These resources are critical to the analysis, reporting, and communication of critical events as well as to managing all physical and operational information work flow.

View our photo gallery of bother centers here.

An overview of the new platforms and products follow:

  • TX360 sorts through over 1,000 open source data channels to efficiently identify situational intelligence that is critical during a crisis, allowing security professionals to make faster, better informed decisions with highly relevant, real-time alerts and a comprehensive common operating picture of intel from around the world or down the street. The cloud-based platform enables highly secure and targeted delivery of critical information to identify and manage the most relevant emerging risks and threats.
  • Threatminder monitors potential threats to corporate assets across the Web, dark web and social media. Using proprietary technologies to monitor, analyze and notify businesses of online threats, the 24×7 system provides valuable insight into possible risk and liability. Analysts will also categorize and communicate possible danger in real time when a threat is detected, enabling a proactive response.
  • LiveSafe puts a mobile security system in the hands of everyone in an organization, deputizing employees so they can feel involved and empowered to do something when they see something. Users can send text, photos, videos and precise location information to report incidents ranging from routine maintenance needs to suspicious activity to safety threats. LiveSafe’s cloud-based command dashboard receives tips in real time and allows security officials to respond via secure live chat.
  • Groupdolists, powered by Centrallo, simplifies team coordination during routine and emergency events, instantly creating a common operating picture across Security Operations Centers and dispersed response teams, keeping them synchronized throughout the life cycle of any situation. Groupdolists increases transparency, provides greater accountability, and can be shared with leaders to reduce distractions and interruptions and help ensure deployment of the right resources, at the right time.

Allied Universal also debuted these platforms and applications at ASIS 2017.

Click here for our slideshow of Allied Universal’s Monitoring and Response Center and the new Global Security Operations Center

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