One of the most frustrating things campuses experience is false alarms. Although most of us are familiar with the false alarms associated with fire and intrusion detection systems, hospitals must also prevent erroneous activations of their infant abduction prevention systems.
If not addressed, campus staff will learn to just ignore the alarms, which undermines the effectiveness of the system and decreases the return on the technology investment.
Such was the case at Newton-Wellesley Hospital. Fortunately, its director of public safety, parking, facilities and engineering, Dave Corbin, was able to implement the changes needed so that the hospital’s infant security system would work properly.
In this podcast Dave, who is also one of this year’s director of the year finalists, describes how he worked with other hospital executives and stakeholders to revise policies and provide training to staff so they use the system appropriately. He also describes how he worked with the vendor to tweak the technology so the system is optimized.
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